Terms and Conditions

PLEASE ENSURE THAT YOU READ OUR TERMS AND CONDITIONS. BY BOARDING YOUR PET, YOU AGREE TO THESE TERMS AND CONDITIONS. YOU WILL BE ASKED TO SIGN A COPY WHEN BOOKING IN YOUR PET.

1 – I agree for a veterinarian to be called on my behalf should my pet take ill. I agree to pay the vet fees in full, as well as any costs incurred by Coppice Kennels and Cattery (e.g. petrol costs/staff wages). Whilst I understand that every precaution is taken by the kennels, I am fully aware of and accept the risks of Kennel Cough when boarding my dog.

 

2 – I consent for my pets to be housed together in the same kennel or pen if specified. If we feel that the dogs or cats are stressed or unhappy sharing a kennel, then I agree that the animals are separated and separate kennel prices will be paid for from the date of separation.

 

3 – I give my consent for my pet to be taken to a veterinarian or to be treated with a licensed medicine should parasites (Endo and Ecto) be found on my pet. I agree to pay the vet fees or treatment bill in full, as well as any costs incurred by Coppice Kennels and Cattery.

 

4 – I agree to pay an additional £1/day or night for heating for my pet. Heating is provided for all pets when the temperature is below 10 degrees Celsius, and is also provided when the staff at Coppice Kennels and Cattery deems it necessary (e.g. elderly, very young, short coated or clipped animals).

 

5 – I can confirm that my pet is fully up to date with vaccinations, worming and flea treatments, and can provide the record card as evidence. If I am unable to bring the vaccination card, I agree to the staff of Coppice Kennels calling the vets to confirm that the animal is up to date, and to get this in writing. i understand that my dog will not be accepted at Coppice Kennels if he/she has had her kennel cough vaccine within the two weeks leading up to arrival.

 

6 – I can confirm that I have divulged all of my pets’ relevant health information, including any pre-existing conditions, and advising on any special care or medication required to manage the condition(s).

 

7 – I understand that I leave my pets bedding, toys, collar and lead at my own risk. I understand that Coppice Kennels and Cattery will store these items as safely as possible but cannot be responsible for damage or loss of possessions. (e.g. being chewed by my pet).

 

8 – I agree to pay the boarding fee in full, on collection of my pet. This includes the daily boarding rate plus any heating or the Christmas surcharge, as well as any vet bills incurred during my pets stay. Further action will be taken on bounced cheques.

 

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